NHS trials artificial intelligence app as alternative to 111 helpline

The NHS is to trial an artificial intelligence app as an alternative to the 111 helpline in London.

It comes after widespread criticism of the helpline, which aims to deal with urgent but non-emergency issues but has been beset by delays and accused of giving bad advice.

The medical app, which will begin trials in north London at the end of January, is being launched in partnership with Babylon Health, a British tech company.

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